HARP Chronic Disease Management

What the clinic does	The HARP program is a service to support people with chronic and complex illness to reduce:- avoidable hospital admissions emergency department presentations improve quality of life. HARP provides a co-ordinated team approach to managing people with complex care needs. The HARP program assesses and treats the needs of chronically ill people who suffer from illnesses such as Chronic respiratory disease Asthma, including paediatric asthma Chronic heart disease Chronic kidney disease Diabetes, including gestational diabetes Complex aged care Complex psychosocial needs.
Office phone number	5454 6971
Referral centre office hours	08:45am – 05:00pm, Mon to Fri 08:30am – 02:00pm (referral screening clinician)
Service medical Staff	The HARP team is made up of a number of health professionals, such as specialist nursing, occupational therapist, physiotherapist, psychologist, social worker and others.
Referral process	Bendigo Health Referral Centre accepts referrals from inpatient services, hospital outpatient and ambulatory services, general practitioners, allied health and self referrals. The preferred referral method is via the SCTT form, although Medical Director summary templates from GPs are accepted. Basic demographic information is required including full name, date of birth, contact details including address and telephone number, gender, GP details, consultant details if applicable, and the medical condition/reason for referral. Referrals may be sent via post to: Bendigo Health Referral Centre Bendigo Health PO Box 126 Bendigo 3552 Phone 5454 7059 or 1300 733 581 (toll free) Fax: 5454 7099 or 1300 733 589 (toll free)
Approximate wait time for referred patients	The wait time depends on the client’s chronic disease and acuity. It can range from same day (eg acute diabetes) to 60 days.
Clinic location	HARP is mostly an ambulatory service, but offers some hospital based clinics which are located on Bendigo Health's Anne Caudle Centre campus.

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